Shipping Policy
At PawJoyTails , we work hard to get your pet’s favorite items to you as quickly and reliably as possible.
Shipping Times & Options
We ship from warehouses in the United States and Europe (wherever your order is closest) so you receive your items faster.
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Destination
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Estimated Delivery Time
|
Notes
|
|---|---|---|
|
United States
|
5–12 business days
|
Most orders arrive within 7–10 days
|
|
United Kingdom
|
6–14 business days
|
Most orders arrive within 8–12 days
|
|
Canada / Australia / EU
|
8–18 business days
|
Varies by location
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- Order Processing: We usually process and ship orders within 1–3 business days.
- Tracking is provided for every order and sent to your email.
- We offer free shipping on orders over $50 (US & UK).
- For smaller orders, shipping is calculated at checkout based on weight and location.
- International orders outside the above regions may have additional customs fees (paid by the customer).
- Delivery times are estimates and may be affected by customs processing, holidays, or high demand periods.
- If your order is delayed beyond 30 days, please contact us and we’ll resolve it promptly.
- We ship from multiple warehouses to give you the fastest possible delivery.
If you have any questions about shipping, feel free to reach out to us through the Contact page. We usually reply within 24 hours.
Thank you for shopping with PawJoyTails . We appreciate your patience as we get the perfect items to your furry family members